MerriwoodBack to office help
Every text and email you'll get
What the app sends the office, and when. To see what workers and clients get, read their pages too. Every message sent shows in the Message log.
On the day
Not clocked in
Once per shift, 10 minutes after the start if the worker hasn't clocked in.
Merriwood: Sarah Mitchell hasn't clocked in for the 7am visit at N4 A (10 mins late). Call 07700 900123.
Problem reported
Straight away when a worker uses Report a problem.
Merriwood alert. Sarah Mitchell at N4 A (7am visit): Can't get in. Key safe empty. Call 07700 900123.
New work and people
New booking
When a client sends a booking.
New booking: Riverside Home Care.
New request or enquiry
When someone fills in a contact or staffing form. Marked URGENT if they say so.
New staffing request (URGENT).
New sign up
When a worker or client registers.
New candidate registered.
Profile finished
When a worker finishes their profile, or sends in missing items.
Merriwood: Sarah Mitchell has finished their profile. To check: DBS, right to work. [link]
Message from a worker
When a worker replies to a text with anything other than 1, 2 or STOP.
Message from Sarah Mitchell.
Agreements and checks
Agreement signed
When a client or a worker signs.
Agreement signed: Riverside Home Care, Mount Pleasant Lane.
DBS checks due
At 9am on the day a check falls due, and a Monday round up.
DBS checks due.
Applicants to review
Mondays at 9am.
Applicants to review this week.