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Your profile and papers

Keep your details, photo and documents up to date, and see what's still needed.

Step by step

  1. Tap Me. At the top you'll see Checks complete, or how many things are left to sort.
  2. If there's a Still needed box, tap it to go straight to the step that needs finishing.
  3. Tap My details to change your phone, address, photo or emergency contact. Each section has an Edit button.
  4. Tap Documents to add a paper. Choose the Document type, pick the file, add the issue and expiry dates if it has them, then tap Upload.
  5. Your agency checks each document. Expired or expiring papers are marked so you know to send a new copy.
The Me screen showing Checks complete and the list of My details, Documents and more
Me shows how your checks are going.
The Documents screen with your files and the Upload a document form
Documents: your files and the upload form.

Good to know

  • Files can be a PDF, a photo or a Word document, up to 4MB each.
  • We email you before a certificate expires, so you have time to upload a new one.
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